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Testimonials

Hi,
We recently placed a large order for our school and I am just writing to pass on how pleased the teachers are with the quality of your products. We will definitely be ordering again.. Regards

Sue Plunkett
Great Sankey High School
29th June 2017
Hi Charles,
I have been a technician for 22 years and wish I had discovered Better Equipped many years ago! I'm really happy with the service your company provides and always recommend you to other schools in the Technician Group I belong too. Kind regards

Bocho Kaur
Rushey Mead Academy
13th June 2017
Good Morning John,
The Bunsens etc have arrived and everyone is very impressed with their performance! We have even taken photos of them in use for our PTA. Best regards,

Terry Edkins, Technician
St Gregory’s Catholic School,
Tunbridge Wells, Kent.
13th July 2016

 

Dear Better Equipped,
Just to say how happy we are with your company. Not only do we have great customer service and prices from you, we now have our new and very helpful Sales and Technical co-ordinator, Linda Holland who called to see us last week. Thank You,

Dawn and Pam, Lab. Technicians.
Malbank School and Sixth Form College.
17th June 2016

 

I have been using Better Equipped for over a year now and they quickly became my go-to supplier for both equipment and chemicals. They offer an excellent service and brilliant value with competitive prices (especially for bulk buys), but you still get the same quality product (if not better) compared with other suppliers. I have never had any issues with their service; orders arrive quickly and are well packaged. I will continue to use Better Equipped in the future!

Jane Driscoll Senior Science Technician
Abraham Darby Academy
14th June 2016

 

Hi,
This is just to say " Thank you" to your team and particularly to Christine Ewan who has managed to track down a parcel that we returned to Better Equipped but was wrongly delivered by DPD to another address. Christine is a brilliant employee who showed patience, was extremely helpful and gave me the confidence that Better Equipped can be trusted in any situation. Thank you to Christine for her time and for being so positive. This is excellent customer care, well done! Many thanks again,

Sandrine Bouchelkia Senior Science Technician (Research)
St Paul's Way Trust School
27th May 2016

 

Morning,
I feel the need to say a few glowing words about Christine. Over the past few weeks, and repeatedly, I have been a seriously demanding customer (AQA 6th Form EMPA Practicals are looming!). Many of my demands would be considered to be unreasonable by most suppliers (and quite rightly so!).In the case of Christine, however, she is cool, calm and collected. Nothing is too much trouble, she never gets flustered, she's always pleasant and her efficiency is staggeringly faultless. Best regards

Michael Peddie,
Calday Grange Grammar School
24th March 2016

 

Dear Better Equipped team,
I would like to say a huge thank you. I am very happy with the lab equipment I have ordered and received and have ordered some more equipment from you today. It's nice to have a good business relationship with you. Your orders come well packed and sealed, nothing is ever broken or damaged and I am very happy with all the deliveries I have received to date. Yours sincerely
Amanda Marsh,
A2Science, (Internet Customer)
16th September 2015

 

Alan, Thanks a lot, I really appreciate you sending through the lists it has made my life considerably easier!I will finish going through them and putting our order together then as soon as budget spend for next year is released by the principal, I’ll send you the order. Thanks,

Will Mackintosh, Head of Science
ARK John Keats Academy,
27th May 2015
Your site is absolutely top notch for all the equipment I need for my work, many thanks.

Daniel Sault,
Online Customer,
23rd April 2015
Hi there,
This is a quick email to inform you that the way my order was processed and disdpatched was absolutely amazing! You handled my order from start to finish with continuous updates and great phone etiquette. We had previously ordered from other suppliers, but in view of your great work we are currently considering Better Equipped for all our future requirments. Well done!

Dr. Awan,
Gizmo's Lab UK Ltd.,
24th January 2015
Hi Alan,
Just wanted to write & say thank you. We ordered the funnels & tall form beakers that you helped us with for photosynthesis & they do the job perfectly.

Don Scowen,
Senior Science Technician, Warren Comprehensive School, Romford,
27th November 2014

 

Hi Alan,
Just a quick note to say a massive thank you for the quick turn around of the petri dishes. It is very much appreciated!

Kayleigh Leavis,
Science Technician, Isaac Newton Academy
14th November 2014

 

Hi BEES,
Just to let you know that the new microscope has arrived. Many thanks for all the work that you did in sorting, it is very much appreciated. Your customer care/service is excellent.

Sue Collins,
Senior Science Technician, Cowley International College
5th November 2014

 

Probably the easiest site to navigate for Chemical supplies I've come across, so good job on that!

Johnny Johnson,
Speed NanoKhem
7th October 2014

 

Absolutely love your products, price and service!

Rebecca Richards
Blackheath High School
18th September 2014

 

Hi BEES,
I just want to say thank you for replying so quickly, and that we have received the order already! Thank you ever so much. We will be ordering again soon!

Wendy Clark,
Senior Laboratory Technician, Swansea University
8th July 2014

 

Dear Better Equipped
I'd just like to say thank you for the brilliant customer service and quick delivery. I phoned yesterday and the Petri dishes arrived today!!

Best Regards
Julia Simmons,
Tonbridge Grammar School, Kent
23rd June 2014

 

Dear Better Equipped
I just wanted to contact you to say how glad we are that we found your company. Everything that we have ordered from you has been high quality and at a very reasonable price. I am sure you will be receiving many more orders from us in the future.

Regards
Linda Haines,
D&T Technician, Northampton High School
9th June 2014

 

Dear Better Equipped,
I have recently placed two large orders with yourselves which would be our first orders! We are delighted with the goods and the prices and your fast delivery.

Regards
Tracey Black,
Ringwood School
6th June 2014

 

Dear Better Equipped,
Thank you “so” much for such excellent customer service. I will make sure my daughter recommends you to all her teacher colleagues.

Very best
Fiona O'Fee,
Better Equipped internet customer
14th May 2014

 

Brilliant - you are lifesavers (literally). This is why I like doing business with you people - you're there when we need you most! You deserve to pat yourselves on the back!

Michael Peddie
Calday Grange Grammar School
2nd April 2014

 

To Alan.
Thank you for your recent visit to Ockendon Academy. It's always nice to meet company reps face to face. I have since ordered from your spring catalogue. I must say the prices are as good as you said! But I must say the best part of ordering was the delivery. I was pleasantly surprised to find everything carefully and individually packaged safe and sound. Compared to some companies, who tend to throw everything in a box with a bit of brown paper, this was a breath of fresh air. Kudos to your warehouse staff. If you hadn't visited I probably would have carried on ordering from the same old suppliers. Needless to say, Better Equipped is now the first catalogue I pick up. Thank you very much.

Niall McFarlane,
Science Technician, The Ockendon Academy
21st March 2014

 

Dear BEES.
I just wanted to say thank you so much for the funnels which I collected from reception in plenty of time for my assessed practical this morning. I think you went "beyond the call of duty" to get them to me in time and it's greatly appreciated. I do often use your company for equipment because your prices and service are very good, but I will definitely be recommending you to the other technicians in our area when we meet up for our termly meetings . Once again thank you very much

Regards
Janet Otto, Senior Science Technician
Cox Green School, Berkshire
March 21st 2014

 

Dear Better Equipped.

You are marvelous! Your prices are fabulously low. Thank you. This leaves me a tince more money to spend with you as your prices are so competitive

Lucinda Wright
Lead Technician
Bridlington School
February 24th 2014

 

I have just received an order from yourselves and am really pleased with the goods and the service thanks. I cannot fault your service, you are always prompt and if there are any issues, you are at the end of the phone and get it sorted straight away without any drama. I recommend you to a lot of my techie friends!

Sharon Matthews, Senior Laboratory Technician
St Thomas Aquinas Catholic School,
Birmingham
11th Feb 2014

 

Good Afternoon,
I have just received our order from you which I placed with the Finance Officer on 30/01/13. I would just like to thank you for the quick turn around. I never have to chase our orders placed with you, so again many thanks!

Paula Jackson
Science Technician
Hastings High School
Feb 5th 2014

 

Good Afternoon,
Your prices are great. I don't know how you do it! I'll let you in on a secret. When I first started rebuilding my science supplies, I did not know where to go, so I went to an on-line auction site and subsequently I have paid more for poor second-hand laboratory glassware, to be sent inadequately-wrapped and barely-protected and with precious little customer service, than I would have spent on similar brand-NEW items through your magnificent services. For me, Better Equipped has been a truly wonderful find. I have not looked back since. And now I only wish I had found you sooner!

Robert Musgrave BSc hons - Physics
Better Equipped Web Shop Customer
17th January 2014

 

Dear Better Equipped.

I cannot hide my satisfaction with your new catalogue and company. For years I have been with different suppliers and only this year I discovered for myself "Better Equipped". Lovely communication, fast delivery, very competitive prices, neat packaging... many reasons to be more than happy with "Better Equipped".

Kind regards
Giorgi Geperidze
Senior Science Technician
Christ's College Finchley
20th December 2013

 

Hi,

I would like to mention a few things about the equipment prices and delivery service offered by Better Equipped. We would classify both of them as outstanding. We are very happy with your excellent service!

Thanks and Regards
Ayesha
South Leeds Academy
Leeds, Nov 29th 2013

 

Good Morning,

I am emailing to say thank-you for your prompt service the other day when you very quickly shipped some Chemicals to UTC Reading straight from your warehouse. Amazingly quick turnaround; we are a brand new establishment so everything needs setting up from scratch! Once again thank-you,

Regards
Louis-Aeron Turner
Science & Engineering
UTC Reading
8th October 2013

 

Dear Sir/Madam,

I am writing to tell you how pleased I am with my recent order from Better Equipped. I have always used a well known competitor and been reasonably happy with them. A colleague recently introduced me to your company and I ordered a couple of items on Friday afternoon. The items arrived this afternoon, packaged brilliantly. They were fragile and I have had a fair amount of breakages in the past with items not being correctly packaged so this was lovely to see. The price I paid was half the price I would've normally paid but the quality and attention to care has not been compromised in any way at all. I think it is safe to say you have gained another client!

Many Thanks again.
Emma Holden
Biology Technician for Plymouth College.
30th September 2013

 

Dear all at Better Equipped,

I would just like to thank you for your time and effort in putting together and delivering several orders for me over the past few weeks. The speed at which the orders arrive and the condition they come in has been superb!

Things are slowing down now as we are coming to the end of the academic year and I wish everybody there a lovely (and hopefully sunny) summer. I also really appreciate the little surprises I receive as they always make me smile!

Many Thanks again.
Louise Robinson (Chemistry Technician)
Kings School Grantham
9th July 2013

 

Good Morning.

We had our delivery almost on our doorstep this morning and these are now on their way to our customer. Could you please pass on our thanks to all responsible for the excellent service we have received from yourselves with this order, It has been greatly appreciated!

Regards
Ian Walton
Sovereign Chemicals Ltd
Barrow-in-Furness Cumbria
19th July 2013

 

Hi All.

Thank you for your prompt delivery of our recent order. We had ordered from you previously and have been very pleased with your service. We are very impressed and will indeed continue to order from you in the future.

Yours sincerely
Val and Kev (Science Technicians)
Broadoak College
17th June 2013

 

Hi All.

I am very pleased with my first order from Better Equipped. The prices were very competitive, the telephone answering was friendly and helpful.

Thanks
Gavin Tasker
Senior Lab Technician
Westonbirt School

 

Hi All.

I was very impressed with your quick delivery. Brilliant service!

What amazing service!

Thanks
Ann Chinnery
Sixth Form Technician
Blessed Thomas Holford
Catholic College

 

Dear Sir/Madam,

We ordered from you on a "required urgently" basis for practical coursework. The order arrived very urgently!! WE ARE VERY IMPRESSED. Thank you for all your help and attention to detail regarding this order.

Yours faithfully,
Trevor Edwards
Lab Technician
Ysgol y Berwyn (School), Bala
Feb 2013

 

Many thanks for the extremely prompt delivery of my first order from you, the best time for a completed order in my 25 years here. I shall certainly buy from you in future. Everything seems to be of excellent quality.
Terie Olive,
Science Technician,
Glenmoor School

 

I appreciate your service a lot - the most hassle free replacement I've ever encountered while shopping online, and I shop online quite often for small things. And this helps a lot since saving a trip to the post office is a big thing when starting a new business and being loaded with work already. I would also like to add that the service was excellent : good prices, very secure packaging and the delivery was very quick. Thank you very much for your time and help.
Paul Whymark,
Website Customer

 

Dear Team,

I just wanted to let you know that I was impressed with your website and how quick and easy it was use. The layout was great, it was simple to navigate around, there was just the right amount of information on the page and everything was very speedy. Great service and great website! Thank you so much again - I'll definitely be recommending your company to my colleagues.
Mimi Barrett,
Assessment Coordinator
The Royal College of Pathologists
London
Feb 2013

 

Hi to all the staff at BEES.
I'd just like to send a BIG THANK YOU for your prompt delivery and the little freebies. We have been very impressed with the quality of your products and the careful packaging. You will be getting more orders from us in the future!
Thanks again.
Jan Montague - Senior Lab Tech
The Angmering School, Angmering
10th October 2012

 

Good morning,
I'm absolutely blown away by the efficiency and service that your company offer us. I placed an order mid afternoon yesterday and had both tested and used the equipment in battle by lunchtime the next day and at such a reasonable price too. I look forward to placing my next order with you.
With sincere thanks,
Chris Nelson, Chemistry,
Pocklington School. 15/11/2012
 

 

Hi,
I just wanted to say thank you very much for the cork borer sharpener I ordered less than 24 hours ago! I certainly didn't expect it to arrive so quickly, a whole new level of customer service! Many many thanks. I will certainly look to you for further items I may need.
 
Dr. Michael Draper MChem PhD MRSC
University of Hull 05/10/11

 

Hello
Thank you for your very speedy delivery of my order, most impressive! I will certainly use you again and recommend you to others.
Sarah Beard
Home Educator, West Sussex 21/09/2011

 

Hi.
Thank you for your reliable, helpful and speedy service.
Jane Roberts
Science Technician - Ferndown Middle School 29/09/2011

 

I appreciate your service a lot — the most hassle free replacement I’ve ever encountered while shopping online, and I shop online quite often for small things. And this helps a lot since saving a trip to the post office is a big thing when starting a new business and being loaded with work already. I would also like to add that the service was excellent: good prices, very secure packaging and the delivery was very quick.
Thank you very much for your time and help.
Paul Whymark - Online Customer, 5th December 2011

 

I was very impressed with your quick delivery. Brilliant service!
Ann Chinnery - 6th Form Technician
Blessed Thomas Holford Catholic College 17/11/2011

 

First of all thank you so much for the very quick dispatch of the goods that I ordered. What amazing service!
Mr Melville - Skinners School, November 28th 2011

 

Thank you for your prompt attention to our order. We always look forward to your delivery and a nice surprise always makes our day!
Very Best Wishes.
Jan and James
Technicians, Card received June 2011

 

Many thanks for the extremely prompt delivery of my first order from you, the best time for a completed order in my 25 years here. I shall certainly buy from you in future. Everything seems to be of excellent quality.
Terie Olive Science Technician,
Glenmoor School 20/01/2011

 

Thanks again − It is a nice change to come across such great customer service!
Judy Wheeler
Great Marlow School, 29/06/2011

 

I am very pleased with my first order from Better Equipped. The prices were very competitive, the telephone answering was friendly and helpful.

Thanks
Gavin Tasker
Senior Lab Technician Westonbirt School
10/05/2011

 

Thank you for the fast delivery and for the thorough care taken in packing the items. I've been very impressed with your service and I'll be sure to recommend your company to others in the future.

Kind regards,
Barry Bentley
Cambridge
15/07/11