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Delivery Costs & Options

UK Mainland FREE DELIVERY  for all orders over £75.00 + VAT.

£6.49 (Ex VAT) delivery charge for all UK Mainland orders under £75 (not including VAT).

N.Ireland, Eire, Scottish Islands and Highlands £7.49 (Ex VAT) delivery charge, however: FREE DELIVERY for EVERY order over £75+ VAT.

Express (not timed) next day (Excluding Weekends) delivery to UK Mainland addresses is £7.99 (Ex VAT) for orders received before 12pm (depending on availability).

The Isle of Man, The Isle of Wight, Channel Islands, Shetland Islands, Orkney Islands, Scilly Isles - FREE DELIVERY for all orders over £500.00 + VAT. £24.99 (Ex VAT) delivery charge for all orders under £500.00 + VAT.

For International orders, a bespoke delivery charge will be made clear during the checkout process (prior to payment), if you have any questions please do not hesitate to contact us.

For customers based in Ireland

Delivery is charged at €10 but we offer FREE delivery for all orders over €100. Please note we can supply chemicals without UN numbers, but regret we are unable to ship chemicals with UN numbers to Ireland. Our typical delivery time is 5 working days from receipt of your order.

General Delivery Information

We aim to despatch all items ordered within 24-48 hours, however, if some items are not in stock then these will be sent later when back in stock. You will not incur an additional delivery charge for this.

Please note that deliveries to remote areas of the UK may take longer. Furthermore, deliveries that involve a water crossing (particularly those to Scottish islands and the Scilly Isles) may be delayed further if the weather is poor.

We also offer an Express next day (excluding weekends) delivery for UK Mainland orders received by 12pm (depending on availability).

Delivery costs are calculated on the size, weight, value and delivery address of your order.

Delivery will either be via Courier Service, Parcel Force or Royal Mail depending upon size, weight, value and delivery address of your order.

We carry extensive stock to avoid delivery delays, but if you want to check availability first, call us on 0800 970 7142.

Our products are carefully packed using a variety of packaging materials to ensure your order reaches you in excellent condition.

If, in the unlikely event, your products do not reach you in a satisfactory condition then please contact us immediately.

Where we can, we will use recycled boxes.

If you require a timed next day service (weekdays or Saturday) please contact us for a price in advance of placing your order.

We will need your order details to calculate the size, weight and value of your order.

We will also need a full delivery address including a contact telephone number.

Direct Delivery

Some items will be delivered direct from our supplier to you.

Chemicals

No delivery surcharges for our Chemicals range to UK Mainland delivery destinations (excluding Scottish Highlands).

Please note that a delivery surcharge of £25.00 per order applies to ALL chemicals, where a UN Number applies, that are ordered from customers who want delivery to the Scottish Highlands and Non UK Mainland locations such as Northern Ireland, The Isle of Man, Isle of Wight, Channel Islands, Shetland Islands and The Scilly Isles. This list is not exhaustive.

This charge is for the Dangerous Goods Notice and is in addition to the normal delivery charge.

International Orders

All international orders sent to countries outside the EU may be subject to import charges and may take longer to arrive due to checks by Customs Officials.

We do not accept responsibility for import charges – please check with your customs office before ordering if you are unsure as to whether this applies to your country.