I just wanted to say thank you for your prompt service. I telephoned yesterday hoping to order 3 pasta makers which were urgently needed by our Food Technology department. As promised they were available and delivered today. The pasta makers are of excellent quality, I am sure our pupils will enjoy using them.
Mrs Ingrid Cunningham Hurstmere School
We recently placed a large order for our school and I am just writing to pass on how pleased the teachers are with the quality of your products. We will definitely be ordering again. Regards
Sue Plunkett Great Sankey High School
I have been a technician for 22 years and wish I had discovered Better Equipped many years ago! I'm really happy with the service your company provides and always recommend you to other schools in the Technician Group I belong too.
Bocho Kaur Rushey Mead Academy
The Bunsens etc have arrived and everyone is very impressed with their performance! We have even taken photos of them in use for our PTA.
Terry Edkins, Technician St Gregory’s Catholic School
Just to say how happy we are with your company. Not only do we have great customer service and prices from you, we now have our new and very helpful Sales and Technical co-ordinator, Linda Holland who called to see us last week. Thank You
Dawn and Pam, Lab. Technicians Malbank School and Sixth Form College
I have been using Better Equipped for over a year now and they quickly became my go-to supplier for both equipment and chemicals. They offer an excellent service and brilliant value with competitive prices (especially for bulk buys), but you still get the same quality product (if not better) compared with other suppliers. I have never had any issues with their service; orders arrive quickly and are well packaged. I will continue to use Better Equipped in the future!
Jane Driscoll Senior Science Technician Abraham Darby Academy
This is just to say " Thank you" to your team and particularly to Christine Ewan who has managed to track down a parcel that we returned to Better Equipped but was wrongly delivered by DPD to another address. Christine is a brilliant employee who showed patience, was extremely helpful and gave me the confidence that Better Equipped can be trusted in any situation. Thank you to Christine for her time and for being so positive. This is excellent customer care, well done! Many thanks again
Sandrine Bouchelkia Senior Science Technician (Research) St Paul's Way Trust School
I feel the need to say a few glowing words about Christine. Over the past few weeks, and repeatedly, I have been a seriously demanding customer (AQA 6th Form EMPA Practicals are looming!). Many of my demands would be considered to be unreasonable by most suppliers (and quite rightly so!).In the case of Christine, however, she is cool, calm and collected. Nothing is too much trouble, she never gets flustered, she's always pleasant and her efficiency is staggeringly faultless.
Michael Peddie Calday Grange Grammar School
I would like to say a huge thank you. I am very happy with the lab equipment I have ordered and received and have ordered some more equipment from you today. It's nice to have a good business relationship with you. Your orders come well packed and sealed, nothing is ever broken or damaged and I am very happy with all the deliveries I have received to date.
Amanda Marsh A2Science, (Internet Customer)
This is a quick email to inform you that the way my order was processed and disdpatched was absolutely amazing! You handled my order from start to finish with continuous updates and great phone etiquette. We had previously ordered from other suppliers, but in view of your great work we are currently considering Better Equipped for all our future requirments. Well done!
Dr. Awan Gizmo's Lab UK Ltd.